Contact Us

We're here to help. If you have questions about an order, product, delivery, returns, refunds, or anything else, please get in touch with the FlexClimb team.

Customer Support

We aim to respond to customer enquiries within 1–2 business days.

Business Information

Business Name: FlexClimb
Business Address:
Country: United Kingdom

Order Support

For questions about an existing order, please include your order number in your message so we can assist you as quickly as possible.

For return and refund requests, please refer to our Return & Refund Policy.

For delivery questions, please refer to our Shipping Policy.

Business Hours

Monday–Friday: 9:00 AM–5:00 PM (UK time)
Saturday: Closed
Sunday: Closed

We are generally unavailable on UK public holidays.

Get in Touch

For all enquiries, please contact us at:

[INSERT CUSTOMER SERVICE EMAIL]

We appreciate your business and will do our best to resolve your enquiry promptly.

FlexClimb
Last updated: 20 September 2026